Can My Phone Be Tapped If I File A North Carolina Workers' Compensation Claim?

Insurance firms and adjusters in North Carolina must adhere to specific guidelines set by the Industrial and Insurance Commissions, governing claim processing and claimant communication. These are stipulated by statutes and regulations, especially for North Carolina Workers’ Compensation cases.

Regarding recording conversations, insurers are obligated to inform North Carolina injured workers before recording any discussions related to the claim investigation. To answer the question, they cannot legally wiretap or eavesdrop on personal communications such as your home phone or cell phone.

For surveillance, insurers can and often times do, employ private investigators to observe injured workers, often initiating when the subject appears in public places like a doctor’s office. These investigators may track individuals to collect evidence, typically over two to three days, to establish consistency, as single instances lack credibility.